FREE SHIPPING

We offer free shipping for all Canadian orders.

Free Shipping on Orders over $69.99 in Canada

We have a flat rate shipping charge of $12.99 on orders under $69.99 in Canada.

RETURN POLICY

Because of the intimate nature of the items we sell, we are unable to return or exchange purchased toys and products unless defective. This is for the health, safety and peace of mind of our customers. Provided items have been tested and deemed defective, they may be sent back to us. However, we do not take back items simply because they did not sell, nor do we offer consignment, as we do not re-sell products.

Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned.

This includes, but is not limited to:

  • vibrators and dildos
  • douche/enema kits
  • anal toys, beads and plugs
  • cock and ball devices
  • cock rings and cock sleeves
  • gags and ropes
  • lingerie and men's wear
  • Lubes, massage oils, condoms, body paints and body jewelry are also not returnable.

PRICING

Globalsextoys.ca is a Canadian owned and operated business. Our customers are never charged any customs duty or brokerage fees. All prices on our website are in Canadian dollars.

TAXES

Every order placed and shipped within Canada is subject to all applicable taxes.

LOST PASSWORD

You can recover your lost account information by clicking here.

WARRANTY

Every product is protected by a standard manufacturer's warranty. Globalsextoys.ca will put you in contact with any manufacturer.